Refund Policy

At Cables TV Internet, we are committed to providing exceptional customer service and ensuring your satisfaction. In the event that a refund is necessary, please review our refund policy below.

Eligibility for Refunds
To be eligible for a refund, customers must contact our customer service team within three days from the date of the transaction. Requests received after this period will not be considered for a refund.

Non-Refundable Transactions
The following transactions are non-refundable:

  • Services that have been partially rendered.
  • Services that have been fully completed.
  • Transactions that are more than three days old.

Refund Processing
If you are eligible for a refund, it will be processed within five to seven business days from the date of your request. Refunds will be issued to the original payment method used for the transaction. You will receive an email notification once the refund has been processed.

Disputes
If you are dissatisfied with the services provided, please reach out to our customer service team for assistance. If we are unable to reach a satisfactory resolution, you may dispute the transaction with your financial institution.

Changes to Refund Policy
Cables TV Internet reserves the right to modify this refund policy at any time without prior notice. Any changes will take effect immediately upon posting on our website.

Contact Information
For any questions or concerns regarding this refund policy, please contact our customer service team at info@cablestvinternet.com.

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